Refund policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be:

- Unworn, unused and undamaged
- In the same condition that you received it
- In its original packaging
- Accompanied by a receipt or proof of purchase

To initiate a return, please contact us at hello@nicheforeveryone.co.uk.

Returns must be approved before being sent back. Once approved, we will provide the return address and instructions.

Items returned without prior approval will not be accepted.

Customers are responsible for return shipping costs unless the item is faulty, damaged, or incorrect.

We recommend using a tracked shipping service, as we cannot guarantee receipt of returned items.

Please inspect your order upon arrival.

If your item is defective, damaged, or incorrect, please contact us within 2 days through email so we can resolve the issue as quickly as possible.

For hygiene reasons, we do not accept returns on earrings unless they are faulty.

We also do not accept returns on:

We currently do not offer direct exchanges.

To receive a different item, please return your original purchase and place a new order once your return is approved.

Once we receive and inspect your return, we will notify you of the approval status.

If approved:

- Refunds will be issued to your original payment method
- Please allow up to 10 business days for processing
- Shipping costs are non-refundable unless the return is due to our error

If more than 15 business days have passed since your refund was approved, please contact us at hello@nicheforeveryone.co.uk.

We reserve the right to refuse returns that do not meet our policy conditions.